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GET
SUPPORT
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How can I place an order?You can place an order on our website by adding the desired items to your cart and proceeding to checkout. Alternatively, you can contact us directly for assistance with your order.
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What payment methods do you accept?We accept payments via credit/debit card, net banking, and UPI. Cash on Delivery (COD) is not available.
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Can I customize my order?Yes, we offer customization in terms of stickering or printing for our trophies. We can not make changes to already set designs for our trophies. We do offer 3D printed trophies and we will be happy to assit you with a new design of your choice. Please contact us with your specific requirements, and we will be happy to assist you.
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How long will it take to receive my order?Delivery times vary depending on your location and the items ordered. We strive to process and ship orders as quickly as possible.
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Do you offer bulk discounts?Yes, we offer discounts on bulk orders. Please contact us for more information on bulk pricing.
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What is your return policy?We do not accept returns or offer refunds, except in the case of damaged or defective items. Please see our Return Policy for more details.
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How can I contact customer support?You can contact our customer support team by emailing us at runeinc.india@gmail.com or by calling us at +918828150288
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Do you ship internationally?Yes, we ship internationally. Additional shipping charges may apply.
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